Shipping & Returns
How we get your order to you, and what to do if it isn't right.
Effective date: July 1, 2026
Order Processing
Every item is made in small batches at our studio in the United States. Most orders are packed and handed to the carrier within 2–4 business days. During launches and holidays this can stretch a little longer — if your order will be delayed more than a week, we’ll email you.
You’ll receive an order confirmation email right away and a shipping confirmation with tracking once your order is on its way.
Shipping Rates & Delivery
Shipping is calculated at checkout using live carrier rates based on your address and the weight and size of your order — you pay what the carrier charges us. If live rates are temporarily unavailable, these flat rates apply:
- $7.99 — Local (OH, IN, KY, WV, PA, MI)
- $12.99 — Rest of the United States
- $39.99 — International
Domestic delivery typically takes 2–5 business days after shipment, depending on the service selected at checkout. International delivery times vary by destination and customs processing.
International Orders
International orders may be subject to import duties, taxes, and customs fees levied by the destination country. These charges are not included in the item price or shipping cost and are the responsibility of the recipient. Customs policies vary widely — check with your local customs office if you’re unsure.
Returns
We want you to love what you ordered. If it’s not right, you can return it within 30 days of delivery as long as it is:
- Unworn and unwashed
- In its original condition with any tags attached
To start a return, reach out via the contact page with your order number and the items you’d like to return. We’ll reply with return instructions. Return shipping is the customer’s responsibility unless the item arrived damaged or we made an error.
Refunds
Once we receive and inspect your return, we’ll issue a refund to your original payment method within 5 business days. Depending on your bank, it may take an additional 5–10 business days for the refund to appear on your statement. Original shipping charges are non-refundable unless the return is due to our error.
Exchanges
Need a different size? Contact us with your order number and we’ll confirm availability before you send anything back — we produce in small batches, so we’d rather hold the right size for you than have you wait. See the size chart to double-check measurements before ordering.
Damaged or Incorrect Items
If your order arrives damaged, defective, or isn’t what you ordered, contact us within 7 days of delivery with a photo and your order number. We’ll send a replacement or issue a full refund — you won’t need to ship the item back.