Question 1

How long does it take to ship my order?

Accepted Answer

Everything is made in small batches from our studio in the United States. Most orders are packed and shipped within 2–4 business days. You’ll get a confirmation email with tracking as soon as your order leaves the studio.

Question 2

How much does shipping cost?

Accepted Answer

Shipping is calculated live at checkout based on your address and the weight of your order, so you always pay the real carrier rate. If live rates are ever unavailable, we fall back to simple flat rates: $7.99 for nearby states, $12.99 for the rest of the US, and $39.99 for international orders.

Question 3

Do you ship internationally?

Accepted Answer

Yes. International shipping rates are shown at checkout. Please note that duties and import taxes are determined by your local customs office and are the responsibility of the recipient.

Question 4

How do I track my order?

Accepted Answer

Use the tracking link in your shipping confirmation email, or look up your order anytime on our Track Order page using your order number and email address.

Question 5

Can I change or cancel my order?

Accepted Answer

If your order hasn’t shipped yet, we can usually change or cancel it — email us as soon as possible via the contact page with your order number. Once an order has shipped, it falls under our return policy.

Question 6

What is your return policy?

Accepted Answer

You can return unworn, unwashed items with tags attached within 30 days of delivery for a full refund to your original payment method. Full details are on our Shipping & Returns page.

Question 7

How do I exchange for a different size?

Accepted Answer

Reach out through the contact page with your order number and the size you’d like instead. Because we produce in small batches, we’ll confirm availability before you send anything back. Check the size chart before ordering to get it right the first time.

Question 8

What if my order arrives damaged?

Accepted Answer

We’re sorry! Send a photo of the damage and your order number via the contact page within 7 days of delivery and we’ll make it right with a replacement or refund — no need to ship the damaged item back.

Question 9

How do your sizes fit?

Accepted Answer

Our apparel has a true-to-size, relaxed unisex fit. If you’re between sizes, we recommend sizing up. Exact garment measurements are listed on the size chart.

Question 10

How should I care for printed apparel?

Accepted Answer

Machine wash cold, inside out, with like colors. Hang dry or tumble dry low. Don’t iron directly on the print. Treated well, the print will last as long as the garment.

Question 11

Will sold-out items come back?

Accepted Answer

Sometimes. We produce in small batches, so some runs are one-and-done while others get restocked. The surest way to know is to follow along or ask us directly.

Question 12

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards through Stripe. Your card details are processed securely by Stripe and never touch our servers.

Question 13

Do I need an account to order?

Accepted Answer

No — guest checkout works fine. An account just makes it easier to track orders and save addresses for next time.

Frequently Asked Questions

Orders & Shipping

Returns & Exchanges

Products & Sizing

Payments & Account